Cancellation policy

Pre-orders: Pre-order items are charged in full when you order, with no later charges. Each shows an estimated ship date and ships automatically as soon as it arrives. In-stock items on the same order ship right away. If the date changes, we'll email you. You can cancel a pre-order for a full refund any time before it ships by emailing help@thechristmaslightemporium.com. After it ships, our Refund Policy applies.