Holiday Shipping Schedule and Customer Service Hours

PHONE ORDERING/CUSTOMER SERVICE CLOSED:

NOVEMBER 24-27
Shipments will still go out, email will be answered on a limited basis, but ordering via phone will be closed.

DECEMBER 19-JANUARY 1
Shipments will still go out, email will be answered on a limited basis, but ordering via phone will be closed.

Our Warehouse Will Be Closed From December 23 through December 26.
Orders placed after 12pm central time on December 22 will ship beginning the following Tuesday, December 27.

Shipping and Transit Schedule

Thanksgiving Day Through Sunday - CLOSED

Orders will be packed and loaded for fulfillment beginning on Cyber Monday when our offices re-open after the holiday. You can expect processing times for some orders to exceed 72-96 hours or more this week only. Expedited orders may also see processing delays.

Expedited Orders - 2 Day: the last day to place a 2 day expedited order for receipt prior to Thanksgiving is Monday, November 21st, prior to 10am eastern time.

2 day expedited orders placed on Tuesday prior to 10am eastern time will be delivered on Friday.

2 day expedited orders placed on Wednesday prior to 10am eastern time will will delivered on the following Monday.

2 day expedited orders placed over Thanksgiving weekend will ship out on Cyber Monday/Tuesday and be delivered on Wednesday/Thursday.

Expedited Orders - Overnight: the last day to place an overnight order for receipt prior to Thanksgiving is Tuesday, November 22nd, prior to 10am eastern time.

Overnight expedited orders placed on Wednesday will be delivered on either on Friday or on Tuesday depending on the time of day they were placed and the total processing volume of orders we receive.

Overnight expedited orders placed over Thanksgiving weekend will ship out on Cyber Monday/Tuesday and be delivered the following Tuesday/Wednesday.

Deadlines to receive packages prior to Christmas

Ground shipments must be received by Thursday December 15th.

2 Day Expedited Shipments must be received by December 18th

Overnight shipments must be received by December 19th

Our warehouse will be closed December 23 through December 26. Re-opening on December 27. Orders placed after 12pm central time on December 22 will ship the following Tuesday, December 27.

Customer Service Hours

Thanksgiving

Our offices will be closed from Thanksgiving day through Sunday. Phone ordering will resume on Cyber Monday.

Christmas

Our offices will be closed from December 19th through January 1st.