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2023 Holiday Schedule
Customer Service & Phone Ordering Closed:
NOVEMBER 23-26 and DECEMBER 23-JANUARY 1
Email will be answered on a limited basis, but ordering and customer service via phone will be closed.
Warehouse Closed, No Outbound Shipments:
NOVEMBER 23-26
Orders placed after 12pm central time on November 22 will ship on Monday, November 27th. Shipments will be packed for pickup from November 24-26, but will not be picked up or scanned by the carriers until Monday, November 27th.
DECEMBER 23-JANUARY 1
Orders placed after 12pm central time on December 22 will ship beginning January 2nd.
Shipping and Transit Schedule
Standard Shipping, Ground Shipping, Free Shipping and Other Non Expedited Methods Including Priority Mail: In Most Cases, if you order has not already been placed, you will not receive your order until the week over November 27.
Expedited Orders - 2 Day: the last day to place a 2 day expedited order for receipt prior to Thanksgiving is Monday, November 20th, prior to 10am eastern time.
- 2 day expedited orders placed on Tuesday prior to 10am eastern time will be delivered on Friday.
- 2 day expedited orders placed on Wednesday prior to 10am eastern time will will delivered on the following Monday.
- 2 day expedited orders placed over Thanksgiving weekend will ship out on Cyber Monday/Tuesday and be delivered on Wednesday/Thursday.
Expedited Orders - Overnight: the last day to place an overnight order for receipt prior to Thanksgiving is Tuesday, November 22nd, prior to 10am eastern time.
- Overnight expedited orders placed on Wednesday will be delivered on either on Friday or on Tuesday depending on the time of day they were placed and the total processing volume of orders we receive.
- Overnight expedited orders placed over Thanksgiving weekend will ship out on Cyber Monday/Tuesday and be delivered Tuesday/Wednesday.
Deadlines to receive packages prior to Christmas
Ground shipments must be received by December 15th.
2 Day Expedited Shipments must be received by December 18th
Overnight shipments must be received by December 19th
Smiles + Joy + Memories = Hope
We help you create smiles in the moment and memories that last a lifetime.
This is the equation we live by. We know that Christmas decorating makes people smile and brings joy while creating memories. These combined effects give people hope. Lighting is magic. It is the twinkle in the eyes of people of all ages..THAT is what we call hope.
To learn more about why we do what we do, click here to read our story.
Make Memories. Create Smiles.
We help you create smiles in the moment and memories that last a lifetime.
Share the Joy
We believe that if we create as many smiles, spread as much joy, develop as many memories, and share the gift of hope with as many people as possible, our world will be a far better place.
Make it Easy
Life is already complicated enough and decorating should be fun. We help you make your sometimes overwhelming projects easy and fun!
Reindeer Proof
Every product we sell is quality checked by our hardworking elves and backed by our Reindeer Proof™ Warranty.