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Returns & Exchanges
Talk about your brand
To exchange an item, please submit a return for store credit. The store credit will be issued automatically when the return label that we provide is scanned by the carrier. You can then use the store credit to place a new order for the item you would like to receive in exchange.
Need More Help?
Contact Information
Order Desk: +1 888-444-XMAS (9627)
Our order desk is open 9am-3pm central time from October through December. During the rest of the year, if you have any questions of any kind, please send them via email to santa@thechristmaslightemporium.com
or use the form to the right to send us a quick question.
Physical Address
*NOTE: We do not have a storefront/showroom and are not open to the public.
The Christmas Light Emporium
1026 Shady Oaks Drive, Suite 103
Denton, Texas 7620
You can also reach us through any of our social media channels:
Smiles + Joy + Memories = Hope
We help you create smiles in the moment and memories that last a lifetime.
This is the equation we live by. We know that Christmas decorating makes people smile and brings joy while creating memories. These combined effects give people hope. Lighting is magic. It is the twinkle in the eyes of people of all ages..THAT is what we call hope.
To learn more about why we do what we do, click here to read our story.
Make Memories. Create Smiles.
We help you create smiles in the moment and memories that last a lifetime.
Share the Joy
We believe that if we create as many smiles, spread as much joy, develop as many memories, and share the gift of hope with as many people as possible, our world will be a far better place.
Make it Easy
Life is already complicated enough and decorating should be fun. We help you make your sometimes overwhelming projects easy and fun!
Reindeer Proof
Every product we sell is quality checked by our hardworking elves and backed by our Reindeer Proof™ Warranty.